Posts Tagged ‘Slow brand’

The sustainable virtues of slow brand

This may be the first and only time you see the words “cathedral thinking” and “slow brand” used in the same sentence. Allow me to explain.

Last week I heard New York Times journalist Andrew Revkin refer to cathedral thinking as he spoke of his reporting on the daunting ecological challenges that confront us all. The effort needed to prevent the worst from happening will take enormous long-term commitment. The kind that compelled generations of humans past to build great religious monuments over decades, even centuries, knowing they would never experience the full fruits of their labor.

Gaudi Cathedral

Gaudi Cathedral

I think of the Gaudi Cathedral in Barcelona, whose construction began in 1882 and continues today — 127 years later and 83 years after the death of its famed architect Antoni Gaudi.

I suppose only someone like me would ponder branding as Revkin spoke. I jotted down on my notepad the words slow brand. I had never seen or heard those two words used together, although a subsequent web search shows at least one blog by the name.

There are emerging slow food and slow money movements, but no slow brand movement. That’s understandable. Who in business wants “slow” to describe anything about them?

Painstakingly constructing a cathedral is no metaphor for how most companies and their brands are built. In the hyper-competitive world of business, speed is of the essence. We don’t know where we’re going, but we’re going there fast. We want a brand — stat!

Fast brand, slow brand

Companies that embrace the principles of sustainability will quite naturally take their foot off the accelerator. Sustainability requires a fundamental restructuring in how we conduct business. By holding itself accountable for the environmental and social impacts of its actions, a sustainable business doesn’t take shortcuts to success.

How we build our company brand matters. Weak ones are little more than facades. At best their value is aesthetic. Good ones are strong foundations. They allow businesses to stand the test of time because they’re solid, substantial, dependable, built with a sense of purpose and a whole lot of sweat equity. For me this describes slow brand — not a type of brand, but an approach to building a brand that gains strength over time.

How does slow brand compare with fast brand? Let me take a crack at drawing some distinctions:

  • Fast brand is led by marketing. Slow brand is led by mission. Fast brand is isolated to marketing. The rest of the company pays it little or no attention. Slow brand supports the mission of a company, its reason for being. Just as a mission’s accomplishment requires an entire company, so does the building of a brand.
  • Fast brand is how we look. Slow brand is who we are. Fast brand is obsessed with appearance: cool, innovative, powerful, smart. Slow brand is committed to substance. Integrity matters above all.
  • Fast brand is a promise communicated. Slow brand is a promise fulfilled. Fast brand reduces itself to messages delivered by creative marketers. Slow brand knows a company’s actions speak louder than its words.
  • Fast brand is purchased. Slow brand is earned. Fast brand loves media plans: broadcast, social, print. It works inside-out. Slow brand loves satisfied customers, employees and other stakeholders. It works outside-in.

Putting the CEO in charge

The longer I work at the intersection of branding and sustainability, the more convinced I am that brand ownership cannot be left to a marketing team. Ultimate brand responsibility must rest with the CEO. This is especially important for a business that’s making sustainability a brand cornerstone — a so-called sustainable brand. Stating a commitment to sustainability heightens the expectations of a company’s practices. And only the CEO is positioned to ensure every employee fulfills the promise of sustainability inherent in the mission and brand.

If your business is striving for sustainability, you know the transition won’t happen overnight. It will take concentrated effort over a long period of time. You may not be building a cathedral, but it may help to think you are.

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